Point Man

Twelve years ago, WBUR’s Tom Ashbrook had never worked in radio. Today, from his small Boston studio, he hosts one of the most popular and influential shows on public radio, heard each week on 240 stations nationwide. And he’s only just getting started.

tom ashbrook on point wbur npr

But Ashbrook has proved himself a natural. Since 2005, On Point has more than doubled its listenership. It is now among the most popular shows on public radio, ranking just behind the BBC’s Newshour, and not far behind The Diane Rehm Show, which has been on the air far longer. The show is heard each week by 1.2 million people on 240 stations nationwide, and each month by another 680,000 who download the podcast. In Boston, the show is on air for a remarkable four hours a day, five days a week: from 10 a.m. until noon, when it’s broadcast live, and then in a repeat from 7 p.m. until 9. Ashbrook would eventually like his show to get airtime on every public-radio station in the United States, and he is excited about his international listenership. It’s only a small exaggeration to say that he intends to become ubiquitous and then to remake the world, one spirited, thoughtful, and no-nonsense hour of conversation at a time.


After thanking Arroyo for coming on air, and taking a short break between segments, Ashbrook got back in the booth for the day’s second hour: a look at the best books of 2012. Ashbrook is 57, and in photographs he often appears hunched over a table in the radio booth, wearing headphones, which makes him look small and a little bit sallow. He is actually quite large: 6-foot-4 and solidly built, with a shock of blond hair and a wide face.

The transition from the first hour, which is usually hard news and analysis, to the second one, usually arts and culture, often requires Ashbrook to take a wholly different approach to questioning his guests. (A particularly difficult sequence came on December 17, when he moved from the Newtown school shootings to Mayan cosmology, fielding calls from two very different groups of people who were worried about the end of the world.) The six minutes between segments are filled with a national news roundup from NPR, a prerecorded teaser from Ashbrook about the upcoming segment, and two minutes of headlines from WBUR. Behind the scenes, these minutes can be quite hectic. While I was visiting, there was a moment of frenzy when the staff couldn’t get Elizabeth Taylor, the literary editor for the Chicago Tribune, patched in from New York. (Unbeknownst to them, she had been assigned to an alternate studio at WBEZ at the last minute.) But by the time Ashbrook was back live, at 11:06:30, they were ready to go.

On Point is one of the few national radio programs that devotes entire hours to new books, and several of the authors being discussed that day, including Hilary Mantel and Junot Díaz, had previously been guests on the show. Unlike the host of the very popular NPR talk show Fresh Air, Terry Gross, Ashbrook is not obsessive about reading every page of the books he discusses, although often he does, especially if the book has literary, rather than simply informational, merit.

Twenty minutes into the segment, Ashbrook invited his listeners to call in and share their favorite books from the year. Before the callers came on air, a producer quickly researched the books they wanted to talk about and gave Ashbrook one-sentence summaries, which lent the impression that he was familiar not only with the books being discussed by his guests but also with the personal favorites of David from San Francisco and Jane from Braintree. In all my visits to WBUR, this was the only sleight of hand I ever saw Ashbrook perform.

The On Point staff is about 10 strong, and relies at times on freelancers for help. Each day after work, Ashbrook leaves for home with a 20-to-40-page packet, put together by his producers, which he reads and annotates between 6 and 10 p.m. He wakes at 5 a.m. and is at the station, on Commonwealth Avenue, by 7. At 8, the day’s lead producers, who are responsible for the packets and securing guests, and the show’s executive producer, Karen Shiffman, meet with Ashbrook in the On Point bullpen, a rectangular cubicle-style workspace in the middle of WBUR’s main floor. I was surprised to learn that Ashbrook does not prepare questions in advance, or even think very much about the structure of his interviews, because doing so distracts him from being present with his guests. “I’m a big fan of mindfulness,” he says. “I want to be so engaged with the issue that the questions are just brimming, and so aware of what people want to learn that the arc of the show creates itself in real time.”

Seven of the On Point staff are producers, meaning they help usher shows from the idea stage through broadcast. Most are responsible for two shows each week, and find themselves involved in everything from the advance reading of books to helping Ashbrook come up with a show’s angle. The majority of the work, though, involves research and scheduling guests, providing Ashbrook with a high-density reading diet, and making sure he’s talking to people who are among the most qualified in the world on a given hour’s subject. (Paul Krugman, Camille Paglia, Ken Jennings, Jared Diamond, and Willie Nelson are among those who appeared on the show in the past four months.) Because most shows are intensely topical, Ashbrook and his producers rarely plan more than a week in advance.

When Ashbrook is on air, four staffers are stationed in the production studio: the technical director, James Ross, who manages sound; the director, Eileen Imada, who communicates directly with Ashbrook when he is in the studio; the day’s lead producer, who stands in front of a computer screen, keeping watch over the show’s trajectory and doing spot research; and a second producer, who answers the phones.


  • Lori K.

    Tom Ashbrook and crew…thanks for an amazing show that provides in depth coverage of issues that are so important to me. I am so grateful for you, Tom, and for On Point!

  • Alejandro

    Even without any past radio experience, i believe Tom is an excellent interviewer. Gets to the heart of any issue in all conversations. onPoint is on my daily routine without fail. Keep up the good work Tom!

  • Jess Habalou

    Great piece on a fantastic individual. In all seriousness, can anyone shed some light on which kung fu movies Tom dubbed? Could his mellifluous tones are hidden in some Shaw brothers classic or unsung Wuxia gem?

  • yolanda renard

    A gentleman indeed who makes fleeting subjects off air important after a hour of guidance on air.

  • disqus_VnFa4TIB3d

    He is the best out there trying to make sense of the issue rather than shout the loudest

    • Birdwatcher1

      Oh, well put.

  • http://twitter.com/paulzink Paul Zink

    Atheist though I am, my devout fervor for listening to “On Point” every morning approaches religious fanaticism. Best show on radio, hands down.

  • http://www.honestmom.com/ JD @ Honest Mom

    Great article. I’ve been listening to Tom since the days of driving in the car with my snoozing daughter, desperately trying to keep her asleep for a morning nap! His show kept me up to date on the world in a time when I could hardly stay awake for the evening news. Now I listen whenever I can, no matter what the day’s topics are. Such a great show!

  • Kartik Nath

    Great piece on a great radio host and evidently a very worldly person. I only listen to this show as a podcast but it makes for a great listen. Thanks for all the hardwork and look forward to a great 2014

    • Suzanna Danna from Indiana

      Do you know if there is a way to have his shows post automatically to Twitter? Thank you!

  • Debbe from Spokane

    Tom Ashbrook is the Charlie Rose of radio. If i couldn’t stream On Point for 5 months when we’re out of the country, I wouldn’t leave the U.S.! The show is as addictive as breathing. Thank you, Tom, for your unfailing intelligence, energy and grace under fire.

  • J.H. Hankins

    On Point is just more infotainment and performance art masquerading as insightful journalism. Tom Ashbrook is certainly talented at stimulating facile controversies and manipulating the discussion to provide pseudo-serious entertainment. And, yes, he is the Charlie Rose of radio, which is to damn him with faint praise–as Charlie Rose is the biggest hack, windbag and elitist suck-up in tv faux journalism.

  • JudyLHines

    We are looking forward to Tom’s visit to Bloomington, Illinois on November 7th via WGLT, broadcast from Illinois State University. This is an excellent article because it describes the vast experiences of this man making him what he is now.