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Luciano Manganella’s Final Sale

January 2008
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From Manhattan, Manganella continued to direct Jasmine Sola’s every move. He oversaw the hiring and operations, spearheaded all the buying. If Manganella didn’t like something, he told you straight up—a rare quality in an industry filled with backstabbing and double talk, and one that earned him the respect of peers, employees, and vendors alike.

By the late ’80s, the Cambridge store had become a destination for flocks of teenage girls and twentysomething women from both the city and the suburbs. They loved the young-and-cool but not intimidating feel and the spree-worthy clothing and shoes. Jasmine Sola was the first to bring Boston shoppers blockbuster labels like BCBG, Theory, Custo Barcelona, Guess, Vivienne Tam, and Juicy Couture. When cult footwear designer Steve Madden was just getting started, Manganella bought shoes from him out of the back of his van.

Manganella refused to resell any Jasmine Sola merchandise—either from the store line, or vendors’—to discounters like Filene’s Basement and Marshalls. He believed liquidation would hurt his brand, since the items would still bear Jasmine Sola tags as well as the designer’s labels. With that practice adding to Manganella’s status as an industry favorite, boutique owners from across the country visited his Harvard Square shop to study inventory and note what they should order next.

In 1996, after his third daughter was born, Manganella moved his family back to Boston. Two years later, with Jasmine Sola now really taking off, he opened a second store on Newbury Street. Correctly predicting the coming designer denim boom, he was the first retailer in New England to stock jeans by Seven and Citizens of Humanity; he was also among the first nationally to sell J Brand and True Religion, whose price tags can exceed $300. By the end of 2004, he had eight Jasmine Solas spread across New England, all in enviable locales, with plans to launch 12 more. He regularly checked up on each in person, ruled attentively, and intimately knew his inventory, his customer, and his staff. “He is a retail magician,” says Felicia Gervais, a real estate consultant who worked with the Jasmine locations in the Prudential Center and Chestnut Hill. “There are not many small storeowners left in the world who have his unique sense of what works.”

By this time, national clothing companies were showing interest in buying Jasmine Sola. In 2005, New York & Company (formerly Lerner) offered $20 million, a sum Manganella flatly rejected. Then Boston-based J.Jill put a more flattering $30 million on the table. Manganella was ready to sign when New York & Company came back dangling even better terms. With 490 national stores selling practical, inexpensive clothing, New York & Company saw the higher-end, trendier Jasmine as an opportunity to step into a profitable market without cannibalizing its own brand. On top of its base offer of $22.5 million, it added a sweetener: $8.1 million worth of stock for Manganella, and the promise of greater exposure for his chain. That same summer, Casual Corner—an inexpensive clothing chain not unlike New York & Company—was on the market, and rumors circulated that New York & Company would buy roughly half its 550 locations and convert some into Jasmine Sola outposts.

Manganella was vacationing in Positano, Italy when he received New York & Company’s pitch. He loved what he heard. And so on July 19, 2005, New York & Company had itself a deal. Under its terms, $7 million of the buyout package would be held in escrow, available to Manganella after one year. He’d also stay on as Jasmine Sola’s president, at a salary of $350,000. For a guy who’d poured much of his earnings back into his business, it was a heady payday.


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User Comments:

Finally in writing...
Posted by Melanie | Dec. 31, 2007 at 11:07 AM
COMMENT:
I worked at 2 locations of Jasmine Sola for a total of 2 1/2 years. Rumors were constantly swirling and here they are all in writing. I can not say that the allegations against Luciano are true, because I was not a witness. I'll tell you what is true, Luciano did act inappropriately on numerous occasions. He did yell at you like a two year old in front of customers, fire people on the spot for silly reasons, compliment you on your looks, etc.. He would make unexpected visits to your store and change the entire store around within a few short hours. You would feel as if a tornado just ripped through your home and you were left to pick up the pieces. It was not a healthy environment to work in, but everyone felt a promise to move up in the fast growing company. Everyone wanted to be successful within the company and they always felt if they hung in there a little longer they would get there. Luciano did have talent. He would change the store around as I said and make it look a
shame on Boston Magazine for publishing names
Posted by anon | Dec. 31, 2007 at 12:42 PM
COMMENT:
As a former JS employee, I am outraged at the inclusion of D.Burgess' name in this article. Adding her name does nothing to this article except serve to further embarass a woman who was engaged in some improper activities with her boss. Not assigning blame but there is no need to bring public embarrassment to a private matter. Shame on you, Boston Magazine
jasmine/sola
Posted by Anonymous | Dec. 31, 2007 at 4:27 PM
COMMENT:
Having worked at Jasmine during the 80's I can assure you that everything these ladies have said is probably true. It seemed to be common practice to hit on the employees, especially if they were young. He had one employee as a mistress even when married to Vanda. (it made doing the schedule a bit difficult!) Partying with the staff was also the norm...I remember some fun parties. He is a smart person...just can't keep it in his pants. Lingerie store...please! The only other comment I have is, I wonder how his FIRST daughter feels about not being mentioned...probably happy.
This gossip should be kept out of the media, for the family's sake
Posted by Anonymous | Jan. 2, 2008 at 6:02 PM
COMMENT:
I do not personally know the cast of characters in the article, however, I do know that this type of reporting is not healthy for Mr. Manganella's three daughters, who are all at very impressionable ages and who now have to hear about and read this in a public forum. It is shameful, I think. In our society, aren't you supposed to be innocent until proven guilty? I don't know who's telling the truth here; perhaps the truth is somewhere between the lines. However, I wish all of this was kept out of the public eye, for the sake of Luciano's family.
Can you write better than a fifth grader?
Posted by Stella | Jan. 4, 2008 at 12:58 PM
COMMENT:
Wow- I'm flabbergasted. Not by the article, which is basically a soaped-up version of the same information that was printed without bias and much more discreetly in the Globe not long ago... but did Boston Magazine suddenly fire all of the editors? Let me tell YOU something, Rachel Baker and Rebecca Dorr: it's time to go back to Writing 101. God awful doesn't do you justice.
Sad
Posted by Anonymous | Jan. 6, 2008 at 1:53 AM
COMMENT:
What a sad story; I don't know how true these allegations about Luciano are, but having worked at a JS store for a year, I have to say that the stores really were a wonderful place to work and to shop. It's terrible that NY&Co destroyed that -- if not for Luciano, then for all the people who enjoyed it. The people I worked with were happy, it was a very optimistic and positive professional environment, and of course the merchandise was rad. What a shame.
It all went down hill after Luciano left
Posted by Anonymous | Jan. 10, 2008 at 7:25 PM
COMMENT:
You could see the writing on the wall. I would beg for more product and better product. This information ws bubbled up to the Director of Stores for Jasmine Sola. She failed the company. Everything become about corporate ways. Meetings, Poicy and Procedure Binders, Jas Club etc..... If the Director of the Stores would just listen to the store managers and there needs we wouldn't be in this situation. NYCO is a very unprofessional co. They have screwed us out of our jobs! Stop putting the blame on Luciano. I hope all you Coporate people enjoy your cozy jobs. Don't worry about us who lost ours leaving us with a 1 months severance. What a joke and a big slap in the face. Thank you NYCO for nothing.
Assigning blame
Posted by Anonymous | Jan. 11, 2008 at 8:58 AM
COMMENT:
To the ANON poster who sandbagged the Dir of Stores: Since I personally know who you are trashing, just know this: She shared in your frustrations. She was handcuffed by NYCO's stifling rules and regulations, along with the SVP of HR's micromanagement of policies and procedures. Jasmine was acquired to GROW and there are always growing pains. Hanging it on those who were left after Luciano was ousted isn't fair; they were doing their best with NO Senior level support. Ron and Richard (CFO/COO, CEO of NYC) never hired a President to replace Luciano and their egos told them they could handle it along with the sinking NYCO stores. They could not. They promised to grow/invest in Jasmine and at the first sign of bad news, they panicked and scuttled the whole strategy. This left the operating management in a no-chance-of-success position. NYCO did screw you. They failed Jasmine, all of it. The employees, the loyal shoppers. They had no idea what to expect once they acquired Jasm
Assigning blame (pt2)
Posted by Anonymous | Jan. 11, 2008 at 9:09 AM
COMMENT:
(was cut off): They had no idea what to expect once they acquired JS: how to deal with an eccentric entrepeneur who only knows how to be the boss, how to grow a boutique that doesn't belong in malls, how to treat and talk to people in a non-condescending manner. How Ron & Richard remain employed is beyond me. Besides treating their staff (both NYCO and JS) like crap, they have DESTROYED shareholder value by over $700M in about 3 yrs as NYCO was worth $1B market cap when JS was acquired and it's now worth a hair over $300million. Good work, guys. Then you moved the Boston office to NYCO's in 4/07, having the staffers sign contracts and apartment leases, only to FIRE THEM within a year. Shame on you. Have you no conscience?
ARE YOU KIDDING ME
Posted by Anonymous | Jan. 12, 2008 at 6:10 AM
COMMENT:
If Luciano did not sexually assault 6 inacent women JS would not be going out of business. His ego has always been the same do on to others as I see fit. He loves having power over the inocent. He would fire you in a heart beat for not responding to his flirtaish ways, touching you as he saw fit and embarrassing you infront of everyone. If you were 200pds please, he would escort you out of the building himself. Nyco did do one thing right kick him to the curb. I was a JS employee and heard and had these happen to me first hand. NYCO should of heard the cries from the begining but let this ego centered man run the company the same old ways. I believe had they placed a new president in place ASAP. This company would of survived. Lastly, to all the victims I feel for all of you!!!!! And wish you well.
Yay
Posted by Anonymous | Jan. 22, 2008 at 2:02 PM
COMMENT:
I always thought Jasmine Sola was a putrid excuse of a clothing store. Terrible return policy, sickening customer service, insane mark ups. I couldn't be happier that it is gone!
Thanks for nothing NY & CO
Posted by Meg | Jan. 27, 2008 at 5:30 PM
COMMENT:
NY & CO is by far the worst company I have ever worked for. They do not listen to their employees and they continued to fill their stores with horrible cheap clothing that did not sell. They would tell us that there was gonig to be a big store visit and we would stay well after hours cleaning and making everything perfect and 9 out of 10 times they never showed.Most of the time they wouldn't even call to say they were not gonig to show. Managers worked well over 50 hours a week with nothing to show for it. They did not care at all about the employees. NY &CO would lead us on to believe that they were gonig to update our store to make it better, then a month later we found out that they were closing Jasmine down. It was out of the blue. Employees got their commission taken away and no compensation after the store closed. If it wasn't for our amazing managers they would not have had any employees working at the Hingham store. Sandy Hayes was the worst head of stores that you could ever i
Holy Cow !
Posted by Anonymous | Feb. 1, 2008 at 6:08 AM
COMMENT:
Ladies, I feel really sorry for you. After hearing rumors, now seeing them in print and with Luciano's windfall payout we have all lost something. NYCO never intended to drive JS into the ground but rather saw opportunity and growth in a business very different from its core. The problem is they don't know how to run a boutique business. Luciano did, all be it at his female employees expense. What he did was disgusting, degrading and can never be condoned. NYCO runs on razor thin margins and relies on discounts, something that LM pledged never to do. The wrong business model at the wrong time! We all really tried to integrate and systemize a business that should have been left alone. It would have been better to keep cash in a cigar box and make shady deals in back alleys but that’s not what a public company is allowed to do. Suggestion to other corporations, stay private!
What was he thinking??
Posted by Anonymous | Apr. 10, 2008 at 9:20 PM
COMMENT:
This guy is nuts...Stacey Manganella is one hot piece of ass. She is a big time MILF. I would be more than pleased to hit that every night.
Rachel Backer Con Artist !
Posted by Thomas | Jul. 10, 2008 at 1:44 PM
COMMENT:
When Rachel Backer contacted me about writing a story,she led me to believe it was going to be a positive one.She is a fraud and a con artist.
Baker the"writer" and these anonymous morons
Posted by Thomas | Jul. 10, 2008 at 2:37 PM
COMMENT:
I have known Luchiano for many years,and have only good things to say about him. It's a really sad day,when companies use the legal system to try and screw somebody out seven million bucks!
It seems odd to me!
Posted by Anonymous | Jul. 14, 2008 at 8:58 AM
COMMENT:
Why would arbitrators award someone seven million dollars plus legal fees on just a small technacality as giving notice etc.Could it possibly be that they made up a lot of nonsense so that they would not have to give the guy those seven million dollars! I can't immagine what kind of people would do that! This guy is 61 years old. He must have a never ending supply of Viarga! God bless him.
Who is Richard Crystal???
Posted by Anonymous | Jul. 15, 2008 at 8:45 AM
COMMENT:
Has anyone bothered to look into the background of this guy Richard Crystal. It seems to me that a guy who would use these sexual charges as an excuse not to pay someone 7 million owed,must have more than a shady background. It's a real shame,when New York and Company has to resort to such low tactecs to not live up to a contract they both went into with open eyes.
So you can't take a joke
Posted by Richard | Jul. 15, 2008 at 3:05 PM
COMMENT:
O.K. the stock of New York and Co. has tanked.I can't be responsible for everything.We make business decisions based on the what we know,and the truth is I don't know much at all
Manganella is worse than described here
Posted by Anonymous | Jul. 30, 2008 at 12:25 PM
COMMENT:
This description of Manganella is very kind. I can only imagine that Baker and Dorr simply refused to look too deeply into his life. They did not, for example, find out how many wives he has had, or how many children he has had. If they interviewed his first wife (not mentioned her) or daughter (not mentioned here), they would have gotten a criminal characterization of a guy who ought to be in prison.
Work for Luciano at own risk
Posted by J | Jul. 30, 2008 at 12:58 PM
COMMENT:
I am related to Luciano Manganella and I wont let my daughters, his granddaughters, near him. I would never advise any woman to work for him.
Barbara O
Posted by Barbara | Dec. 5, 2009 at 12:05 AM
COMMENT:
I worked at Jasmine Sola in Harvard Square as Luciano's Executive Assistant for 4 years from 1993 - 1997. He and his wife were in the process of moving from New York to Boston to expand Jasmine Sola. This was a time when Harvard Square was moving towards the young hipster due to Urban Outfiters, etc. I have always know Luciano to be a passionate and smart businessman who is very loyal and trustworthy. He always treated me with the upmost respect. I was close enough to all aspects of his business life to know what was real and what was not truth. It is now 2009 and I have just learned of this article. Yes, indeed, I remember Luciano as a confrontational person who made sure his employees and vendors met his expectations. I also remember him being demanding and at times difficult, however, he stayed true to his goals and he met them, hence, look at the intrigue of this article. Luciano has always employed lovely young woman with interests in beauty and fashion. It is predictalb
 
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