Best of Boston

1995 BEST Concierge

Julia Ingalls, assistant chief concierge, The Four Seasons Hotel, Boston

Named Concierge of the Year by her peers, Ingalls won the award after working her way up the ranks at the Four Seasons: she started as a desk clerk when the hotel opened, in 1985. Ingalls is one of only 220 American concierges who made the cut for membership in Les Clefs d’Or, the society of professional concierges.