Best of Boston

BEST Euphemism

2002 BEST Euphemism

FleetBoston’s “customer service initiative.”

Translation: Fleet was forced to spend $150 million improving customer service after ranking second to last among the nation’s 20 largest banks in a Consumer Reports survey of customer satisfaction, and dead last in a poll of corporate reputation by… read more»

2002 BEST Euphemism, for "Pedophile"

“Street priest.”

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