Best of Boston

BEST Service

2015 BEST Service

La Brasa


Service is best judged by the times when things go awry. Take, for example, a recent meal at this warm, boisterous Somerville restaurant and market, when a dining companion dropped a frosty highball cocktail and spilled it all over the… read more»

2014 BEST Service

Eastern Standard


This Kenmore Square institution made its name catering to a wide range of diners—Sox fans, tourists, restaurant industry types, students, the list goes on—and treating them all as if they were the most important people in the room. How do… read more»

2013 BEST Service

O Ya


Rare is the restaurant that offers a $285 tasting menu and plays Vanilla Ice in the dining room. But the unobtrusive environs here—paired with the bites of exquisite sashimi, of course—are precisely what make this restaurant a jewel. The front-of-house… read more»

2012 BEST Service

Bistro du Midi


Any restaurant can decrumb your table or change your silverware 500 times during a meal. True service is something else entirely, and no one does it better than Bistro du Midi. We stumbled in on a rainy night after getting… read more»

2011 BEST Service



So many spots that boast great service smother you with attention, inserting themselves into your dinner conversation at every turn. Not Menton, where service isn’t so much about delivering as it is about mind-reading—knowing the precise moment to whisk away… read more»

2008 BEST Service



The fourth member of our party was late. Family-emergency late. Should’ve-canceled late. An hour into our reservation, we approached GM (and co-owner) Kerri Foley: We didn’t know how much longer our friend would be. Did we need to move? No,… read more»

2007 BEST Service



Perhaps the reason Mistral’s service is so superior is because the majority of the staff have been on board since the place opened 10 years ago. Or maybe it’s that the menu hasn’t changed all that much, which means servers… read more»

1996 BEST Service, Department Store


Chestnut Hill

Hell-o-o-o! Can anybody help me? Where is everybody? The hardest thing to find in a department store these days is a salesperson. And even when you find one, too often they’re clueless in helping match you with your quest. Not… read more»

1994 BEST Service


In this era, when time is more pressing than ever, the ambience of Miltons revolves around service, service, and more service. You could buy a suit here in record time. read more»

1990 BEST Service

The Atrium


Valets, personal shoppers, and a convenient and free parking garage. read more»