Best of Boston

BEST Concierge

1998 BEST Concierge

Tim Capone


When a guest needed his clothes laundered late one night, Capone took them home to his apartment in the South End and washed them himself. read more»

1995 BEST Concierge

Julia Ingalls, assistant chief concierge, The Four Seasons Hotel, Boston

Named Concierge of the Year by her peers, Ingalls won the award after working her way up the ranks at the Four Seasons: she started as a desk clerk when the hotel opened, in 1985. Ingalls is one of only… read more»