Best of Boston 2003 Neighborhood Restaurant, Beacon Hill
Real Italian food isn't about layering precious specialty ingredients into one impressive dish. It's about honest, simple ingredients...
Best of Boston 1999 Italian
No place else in Boston captures the simplicity and lack of fuss of real country Italian food, specifically food from Tuscany. That\\...
IN THE NEIGHBORHOOD
WHERE TO EAT
- Clink
(0.0 miles) - Scampo
(0.0 miles) - DJ's at the Garden
(0.0 miles)
WHERE TO SHOP
- Invitations and Company
(0.1 miles) - Pixie Stix
(0.2 miles) - Crush Boutique
(0.2 miles)
WHERE TO DRINK
- Harvard Gardens
(0.1 miles) - Beacon Hill Pub
(0.2 miles) - Red Hat Café
(0.3 miles) - The Sevens Ale House
(0.3 miles) - The Harp
(0.3 miles)
FIND A RESTAURANT
RESTAURANT LISTINGS
THE DETAILS
Cuisine(s):
Italian,
Meals Served:
Lunch
Dinner
Payment Type:
American Express
MasterCard
Visa
Features:
Group Friendly
Kid Friendly
Private Room(s)
Takeout
Alcohol Type:
Full Bar
Reservations Required:
Dinner Suggested
Entree Price:
$$$ — Expensive
Neighborhood:
Boston
Beacon Hill/West End
Hours:
T-S, Su-M: 11:30 AM-10:00 PM
Also Featured in:
Best of Boston 2003 Neighborhood Restaurant, Beacon Hill, Best of Boston 1999 Italian
Italian,
Meals Served:
Lunch
Dinner
Payment Type:
American Express
MasterCard
Visa
Features:
Group Friendly
Kid Friendly
Private Room(s)
Takeout
Alcohol Type:
Full Bar
Reservations Required:
Dinner Suggested
Entree Price:
$$$ — Expensive
Neighborhood:
Boston
Beacon Hill/West End
Hours:
T-S, Su-M: 11:30 AM-10:00 PM
Also Featured in:
Best of Boston 2003 Neighborhood Restaurant, Beacon Hill, Best of Boston 1999 Italian
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  |
Toscano Restaurant
47 Charles St.
Boston, MA 02114
Email: info@toscanoboston.com
Make a Reservation Now
Boston, MA 02114
| Phone: 617-723-4090 |
| |  |
Text listing to mobile |
T Stop:
MGH/Charles St.
Parking Style:
Valet and street
MGH/Charles St.
Parking Style:
Valet and street
Website: toscanoboston.com
You might think the last thing Beacon Hill needed was another club, but the crowds at the new Toscano prove otherwise. The Brahmins who adopted the original, modest Charles Street restaurant soon after it opened in 1983 have now been joined at its reincarnated version by an un-silent majority of the city's movers and shakers: pols from the State House and City Hall and the kind of businesspeople who flock to Grill 23 and Davio's. Too bad some of its trademark authentic Italian flavors didn't make the cut.
Featured In
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USER REVIEWS (1)
Rating
Review
First of all, I'm a regular customer and eat there at least twice a month, I live in Back Bay. Richard J Cacciagrani, the managing partner, is probably the perfect face for a worthless restaurant. His demeanor, behavior and manners are unacceptable. My experience two nights ago proves that Toscano, while occasionally showing signs of life in the kitchen, isn't worth your time. He decided to refuse service to my party for an unknown reason and actually swiped the menus out of my hands while we were standing at the host desk. He then further insulted my intelligence by informing me that his food is all made fresh and would take longer than we had. We were not in a hurry, we wanted a nice long evening with friends. Why would he decide not to serve willing customers. My friend had a very similar experience the other week. She stopped off one evening to get a soup for takeout (the pappa al pomodoro) and he lied by saying they didn't have any takeout menus. Then when confronted, he relented and produced the takeout menu from the host desk where he was standing. When she went in to put in her order, he said two soups would take 45 minutes and after snatching the menu out of her hands said he didn't need the business. She lives in Beacon Hill and is ALSO a regular customer. Why would a restaurant in Beacon Hill feel justified in humiliating their regulars, especially when people are eating out less? It seems to me that they would want to value exactly those customers. Toscano, you showed your true colors because it wasn't a staff member, it was the self described 'owner' who was dishing out the insults.
Posted by jeremy: Mar. March 8th, 2009 at 12:38 AM
| Overall (1) | Food (1) | Service (1) |
| Decor (1) | Value (1) | Average (1.00) |
Review
First of all, I'm a regular customer and eat there at least twice a month, I live in Back Bay. Richard J Cacciagrani, the managing partner, is probably the perfect face for a worthless restaurant. His demeanor, behavior and manners are unacceptable. My experience two nights ago proves that Toscano, while occasionally showing signs of life in the kitchen, isn't worth your time. He decided to refuse service to my party for an unknown reason and actually swiped the menus out of my hands while we were standing at the host desk. He then further insulted my intelligence by informing me that his food is all made fresh and would take longer than we had. We were not in a hurry, we wanted a nice long evening with friends. Why would he decide not to serve willing customers. My friend had a very similar experience the other week. She stopped off one evening to get a soup for takeout (the pappa al pomodoro) and he lied by saying they didn't have any takeout menus. Then when confronted, he relented and produced the takeout menu from the host desk where he was standing. When she went in to put in her order, he said two soups would take 45 minutes and after snatching the menu out of her hands said he didn't need the business. She lives in Beacon Hill and is ALSO a regular customer. Why would a restaurant in Beacon Hill feel justified in humiliating their regulars, especially when people are eating out less? It seems to me that they would want to value exactly those customers. Toscano, you showed your true colors because it wasn't a staff member, it was the self described 'owner' who was dishing out the insults.
Posted by jeremy: Mar. March 8th, 2009 at 12:38 AM
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