Best of Boston

1997 Best Doorman

Kenny Young

If you’re checking into the Ritz, you’re probably used to kid gloves anyway. But here’s a guy who not only watches your car, gets your luggage taken care of, and ushers you into the lobby—he just makes you smile. He’s friendly and jovial in an era when good service has somehow gotten a bad rap.

Ritz-Carlon Hotel, 15 Arlington St., Boston, 617-536-5700,