My iPhone Hell

Everyone around me is about to have stroke (a happy stroke, I must clarify) with the news of the upcoming release iPhone 4S.

Not just my friends. Turn to any news station, and there you have your tech geniuses, hardly containing their excitement, telling us what it will do and how it will change our lives.

I don’t get excited about technology. All I want is for the technology I buy to work the way I am told it will work. So my question about the new and latest iPhone: Will I be able to make a call without it being dropped? That’s all I care about.

Believe me when I say that I think the iPhone is hot — this explains why I keep buying it. It is definitively a gorgeous design and a very impressive piece of technology. But please stop calling it a phone if it does not work as one.

My mom has a phone. One of those tiny Samsung phones that she bought who knows how long ago. The thing barely takes a picture, but she can make a call from the middle of the Sahara desert.

I live and work in the middle of downtown Boston, and there have been only a few instances in which I have been able to have an entire conversation without having to redial. At home I have to almost hang out of my kitchen window, and at work I have to avoid any sudden movements as to avoid bothering the little contraption. It is frustrating. It is upsetting. And all that everyone keeps telling me is that it is AT&T’s fault (including some very, very tech-savvy people).

The puzzling thing is that my husband recently bought an iPhone with Verizon as his carrier, and he is now joining me by the kitchen window.

My issue has been going on for years, so I am definitively a sucker and deserve my phone hell. But I have to say that every time I have upgraded to the newest version has been because of the promise (and hope) that the phone connectivity issue is resolved. And every time I have been left with a good-looking and amazing tiny computer, too complex to make a simple call. And with a clad-iron contract I can’t get out of.

But I have hope.