Citizens Disconnect: Bike Lane Gripes

A weekly roundup of our favorite complaints made on the city's Citizens Connect app.

With the Citizens Connect app and website, Boston allows its residents to take a picture of a problem and send it to the city along with their precise location. The site is filled with complaints about trash on the sidewalk, potholes, and dead trees. It also contains the occasional oddity. Welcome to “Citizens Disconnect,” the series wherein we round up our favorite few from the past week:

Your Grumpiest of Grumpy Bike Haters 

Concerned Citizen: “New bike lanes in traffic lanes brilliant now all we need is the bike racks in the middle of st also could you put a bike dock in middle of boston horbor I can ride on water thank you.”

City Response: “Closed. Case Invalid. Unable to determine service requested. if issue persists, please call in to (617) 635-4500. thank you.”

Imagine, a man who can ride a bike on water but hasn’t heard of punctuation.

That Seems Like a Recipe for Collision 

Concerned Citizen: “It was SO STUPID to paint a double yellow line to mark a bike lane down a 1 way street. I’ve already seen 3 cars drive the wrong way down D Street because they follow the yellow line, thinking it’s marking a 2 way street. Not really sure why it’s 1 way for only 1 block anyway.

Is it a bike lane? Or a lane for oncoming traffic? Or both? This should end well.

The Brita’s Are Coming!


Concerned citizen: “Dirty water bottle in Paul Revere’s hand.”

Hey, riding through the night is hard work. Maybe he’s just dehydrated.

Good Point Award


Concerned Citizen: “Someone set this bench on fire 🙁 it is located just outside the garden at the end on Anson St. & by the tot-lot..”

Wow, huh. Someone sure did.