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Top Producer

Suzanne Koller

Region:

90 Great Rd
Bedford, MA
01730

Let this real estate agent know you found them on Boston magazine’s Find It Boston.

This is my business. I'd like to submit an update.

About

Suzanne & Company is a powerhouse team who all have a designated area of expertise, strengthening our service level. We are anchored by our Core Values: Succeed as a Team, Keep Growing, Do the Right Thing, Make it Happen & Have Fun Together. We’re passionate about helping clients to achieve their real estate goals. This is an extremely personal yet professional business as well, and it's an honor to be trusted by so many.

Brokerage Firm:

Suzanne & Company - Compass

Towns Served:

Bedford, Burlington, Lexington, Lincoln, Billerica, Waltham, Carlisle, Concord, Maynard

Awards or Certifications:

Top 1% of all Realtors in MA in 2019 and 2018 (source: MLS Property Information Network, Inc)

Ranked #18 in Real Estate Market Share in MA (2019)

#1 Listing Agent in Bedford 2013-2019

Suzanne - 2014 Bedford Business Person of the Year!

Rookie of the Year 2001 (local RE board)

Nominated multiple times for "Realtor of the Year" through Greater Boston RE Board

Certifications: CRS, ABR

What is your typical process for working with a new client?

I have a team of people who support me! We each have our strengths and areas of expertise to bring the clients the best service to make a listing successful. I meet with potential sellers twice. Some think that's too much time, but I find it valuable to truly discover the client's needs and build as much rapport as I can before presenting them with a price and marketing plan. Once we are selected to represent them, my team kicks it into high gear, organizing staging, photoshoots, etc. We have a Seller Proven Process that we proudly follow from pre-listing to closing ensuring that every client gets the best experience. We have a buyer team that solely works with buyers, creating hyper-focused experts in the industry that always put the consumers needs first. The Buyer Agents also have the Buyer Proven Process and have mastered the buyer consultation with their clients!

What makes your business stand apart?

I know I keep saying it but my team! Our mission and purpose are to develop people's futures. We don't just "sell your home" or "find you a home" - we guide you, we cater to your needs as a client and manage our Suzanne & Company Proven Process around your desired outcome. Having a team dedicated to their strengths allows the agents and I to be out in the field working with clients, which is what we do best! Networking and connecting people is one of my passions - this really elevates my sphere and allows me some great opportunities when we are partnering with clients and vendors. It's important to note, that developing people's futures isn't just about our clients - we have a Team Director who coaches and develops all of our team members and we are also hugely involved in our communities to help charities and local organizations grow and develop!

What do clients have to say about you?

"Wanting to move to Bedford, we reached out to Suzanne, knowing she's the top listing agent in the town. In our first conversation, it became clear that she'd be a top-notch selling agent for our Waltham home. She and her amazing team took SO much stress out of the process, helping us to get ready for an open house weekend that would occur while we were on vacation, having a resource for every little thing that we might need to do to get ready to list, and so much more. On the buying side, Jess and Nicole were FABULOUS! They took the time to get to know us and what we were looking for, vetted properties on our behalf so as not to waste our time, provided much-appreciated guidance throughout the process and ultimately found us our forever home. I cannot recommend this team highly enough - they are a well-oiled machine who made us feel like we were their highest priority, even though we know they were juggling multiple clients." - Sold a home in Waltham & bought a home in Bedford

"From our first meeting with Suzanne last September, through our sale in May, we have felt cared for, guided, and helped every step of the way. They made us feel as if we were their only clients. In January, we started seriously preparing the house to sell. The painter and handyman recommended by Suzanne were outstanding. The staging advice we received from Laura was detailed and immensely helpful. We merely followed her instructions for each room. The photos and video of the house made it look amazing!!! We went on the market in early March and received an offer for the asking price within 10 days. During one open house, someone drove over our lawn, making a 50 foot long rut. We were out of town then, and Suzanne immediately emailed us. Without our even asking her to do it, she offered to have her landscaper repair the damage at no cost to us. From receiving the offer to the closing, Suzanne and her staff provided detailed, helpful information and guidance to help us. "Full service" understates how they treated us. We could not have asked for a better experience from beginning to end—each of the staff doing her own specialty, all working together as a team, with Suzanne somehow staying in touch with it all." - Sold a home in Bedford, MA

"I have worked with Suzanne & Company for many years and I am continually amazed at their knowledge of the current real estate trends and the best ways to get their client's offers accepted and/or obtain the best offer for their client's sale. Once the closing is over, their interaction with their clients does not end. They continue to provide their clients with information related to their particular Town as well as professionals who can assist their Buyers and Sellers with everything from lawn care to babysitters! This type of service is unheard of in today's market and is just one of many things that Suzanne & Company does on a daily basis. My office conducts thousands of real estate closings every year and the team at Suzanne & Company continually outpaces the competition by keeping their clients informed of every aspect related to buying or selling a home. When I see an agent from Suzanne & Company representing a Buyer or Seller, I know I can rest assured that the client is educated about the details of the transaction, making my job somewhat easier. Their expertise is unmatched! I would never hesitate to refer any client, friend, or relative to Suzanne & Company as I am certain they are getting THE BEST representation in this difficult market." - Patrick J. Murphy, IV, Esq of Harris & Murphy, LLP

What geographic areas do you serve?

Acton, Arlington, Bedford, Billerica, Burlington, Carlisle, Chelmsford, Concord, Groton, Harvard, Lexington, Lincoln, Littleton, Maynard, Stow, Sudbury, Waltham, Westford, Woburn

Awards

Top Producer: 2020

Keywords:

Residential Real Estate, Selling, Buying, Investing, New Construction, Staging, Consulting, First-Time Home Buyers, Builders, Listing Agent, Buyer Agent, List, Buy, Sell, New Home,