Information for Managers

Metrocorp managers should familiarize themselves with the information on this page. Each manager is required to follow the protocols as described.

Employee and Manager Manuals

To view the Employee Manual, click here. To view the Manager’s Manual, click here.

Managing employees’ time off

Metrocorp managers must use our Common Office system to review and approve employee time off requests. Within the system you can track all time off requests of your team, PTO accrual of members of your team, and more.
Visit the Common Office website, http://www.commonoffice.org

Employee reviews

Every Metrocorp employee receives an annual performance review. Reviews must be submitted to HR during the month of December. Prior to the performance review, managers must request a self-appraisal of each of their employees.
Staff self-appraisal form
Year-end performance review form

Mid-Year goals

In addition to the annual review, each employee is required to write and submit mid-year goals to their manager. Managers should schedule a half hour meeting to review these goals individually with their employees.

Onboarding a new employee

When a new employee is hired at Metrocorp, it is important that each hiring manger follows the same process. The hiring manager is responsible for ensuring each item below is completed:

  1. Extending an offer
    All offers for new employees should be coordinated through Alexandra Nodiff. Please provide her with the following information for the new employee:

    1. Name
    2. Address
    3. Title
    4. Salary
    5. Direct Report
    6. Email Address
    7. Start Date
  2. Paper work
    If the employee accepts the offer, contact Alex to obtain the appropriate paper work. The employee will need it in order to complete their HR orientation on their first day.
  3. Welcome email
    The hiring manager must send an email to all of Metrocorp introducing the new employee. The email should explain the employee’s role, where they’ll be sitting, when they will start, a brief background and encouragement to welcome them aboard.
  4. Computer needs
    Well before a new employee starts, the hiring manager must understand what the employee will need for their computer workstation. Whether the new employee will inherit a computer or need a new one, Dan Shimberg needs to be sent a notification at least 5 business days before the employees start date including the following information:

    1. Name
    2. Title
    3. Manager
    4. Start date

    Dan will ensure your new employee has a computer that is configured for their needs as well as a phone line

  5. First Day
    The following are mandatory tasks that the hiring manager is responsible for on the employee’s first day:

    1. Employee should be greeted in the lobby by the hiring manager
    2. The employee should have a clean desk with basic supplies (pens, paper, stapler, etc.)
    3. Welcome gathering with manager and team. An informal breakfast (coffee and bagels) should be organized by the manager to introduce the employee to the team
    4. Tour of the office including introduction to other employees
    5. HR orientation. The hiring manger must schedule a HR orientation meeting (1.5 hours) with Alex Nodiff. If the new employee is in Boston, the hiring manager must schedule a video conference in the main conference room with Alex in Philly.
    6. Department orientation. The hiring manager must schedule a 1 hour meeting with the new employee to go over the basics about the department, the projects that are being worked on, their exact responsibilities, a list of their initial projects/assignments, etc.
  6. First week
    1. Schedule the employee to have a ½ hour meeting with Rick Waechter
    2. Have a 15 minute check-in meeting with the employee each day of their first week.
  7. Ongoing
    1. Establish a regular and consistent schedule of meetings. Let your employee know what to expect for communication while they are employed at Metrocorp.
    2. For junior employees, think through a strategy of mentoring. What will you do to ensure your employee gets the guidance they need to have a fulfilling and enriching employment at Metrocorp?

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