Best of Boston

2001 Best Jewelry, Service

The E.B. Horn Company

Here’s one tiny institution that makes up for what it lacks in size with staying power. This graceful downtown jewelry shop has pulled in repeat customers for 162 years. Most impressive is the service. The salespeople at this family-owned and -operated business are on a first-name basis with most customers. There’s also free wedding ring engraving, meticulous (and fast) in-house jewelry repair, and insurance and estate appraisal.

429 Washington St., Boston, 617-542-3902,